Coverage at a Glance
Full Lifetime Warranty
Full Lifetime Warranty
- All AKRA riflescopes are backed by a Full Lifetime Warranty against manufacturing defects in the optical system, internal mechanics, construction, and workmanship.
- If your riflescope develops a covered defect, we will repair or replace it.
Lifetime Optical Warranty + 2-Year Electronics Warranty
Lifetime Optical Warranty + 2-Year Electronics Warranty
Selected Red Dot Optics:
- Housing and optical system: Lifetime Warranty
- Electronics and illumination: 2-Year Warranty
Rangefinding Binoculars and Weapon-Mounted Rangefinders:
- Housing and optical system: Lifetime Warranty
- Rangefinder, display, and electronic components: 2-Year Warranty
Full Lifetime Warranty, Including Electronics
Full Lifetime Warranty, Including Electronics
The following products are backed by our strongest warranty:
- ORIGIN X Combat
- STEALTH RMSC (coming soon)
- STEALTH RMR (coming soon)
These products are covered for life, including their housing, optical system, illumination, and electronic components.
What We Cover
What We Cover
Depending on the warranty applicable to your product, coverage may include manufacturing defects in:
- Glass and lenses
- Optical clarity and internal optical systems
- Product housing and structural components
- Internal mechanics
- Turrets, adjustments, and controls
- Illumination systems
- Reticle electronics
- Rangefinder modules
- Electronic displays
- Materials and workmanship
If we confirm a covered defect, AKRA will:
- Repair the product; or
- Replace it with the same model; or
- Replace it with a comparable or better model if the original model is no longer available
There is no charge for the approved repair or replacement itself.
What is Not Covered
What is Not Covered
Unless specifically included under a product’s Full Lifetime Warranty, the warranty does not cover:
- Normal cosmetic wear from regular use
- Finish wear, scratches, scuffs, or marks that do not affect performance
- Battery depletion or disposable batteries
- Damage caused by incorrect installation or mounting
- Damage caused by using incorrect tools, screws, mounts, or torque settings
- Deliberate damage, neglect, misuse, or abuse
- Unauthorised modifications or alterations
- Damage caused by attempted repairs
- Use outside the product’s intended design or operating limits
- Damage caused by environmental conditions beyond the stated product specifications
- Lost or stolen products
- Loss of accessories or removable components
- Personal preference or cosmetic characteristics that do not affect performance
If a product has been opened, altered, or repaired by anyone other than AKRA or an authorised AKRA service provider, the warranty may become void.
14-Day Money-Back Guarantee
14-Day Money-Back Guarantee
We understand that choosing the right optic is an important decision. Products purchased directly from AKRA may be returned within 14 days of delivery, provided they remain completely new and unused.
To qualify for the 14-Day Money-Back Guarantee, the product must:
- Be returned within 14 days of delivery
- Be in its original, unused condition
- Not have been mounted or installed
- Not have been zeroed, fired, or used in the field
- Not have been modified or adjusted beyond reasonable inspection
- Show no signs of wear, damage, mounting marks, or use
- Include all original packaging, accessories, manuals, tools, and supplied items
Please Note:
- Products that have been mounted, zeroed, used, damaged, or returned with missing items will not qualify.
- All returns are subject to inspection before a refund is approved.
- Return shipping costs are the responsibility of the customer unless the incorrect product was supplied or the product arrived defective.
- Original delivery fees may not be refundable.
How to Submit a Return
How to Submit a Return
To submit a claim, contact our team at:
Email: info@akraoptics.com
Please include:
- A clear description of the issue
- Photographs or video showing the problem
- The product name and model
- The serial number, where applicable
- Proof of purchase if the claim relates to a time-limited warranty
The more information you provide, the faster we can assess the claim. Please do not send the product before receiving return instructions from our team.
Shipping and Inspection
- Once your warranty claim has been approved for inspection, AKRA will arrange a courier to collect the product from you.
- Please ensure the product is securely packaged to prevent damage during transit.
- Once we receive your product, our technicians will inspect it to determine whether the issue falls within the applicable warranty.
- If your claim is approved, we will repair or replace the product and return it to you at no charge.
- If the issue is found not to be covered under the warranty, we'll contact you with our findings and discuss the available repair or replacement options before any work is carried out.